Frequently Asked Questions

Frequently Asked Questions / Hotel policies / Contact

Frequently Asked Questions

General Queries

We would like to mention that this page provides us with frequently asked questions by our customers.
The answers can not coincide with your personal responses.
So you can write or call us .

Frequently Asked Questions


We are happy to answer your questions or give you directions via phone.

(+374) 94 777 077 (Viber, Whatsapp, Telegram)

Frequently Asked Questions


If you are on the go and still want to ask a question, simply drop us an e-mail.

Frequently Asked Questions

The Cross Resort offers a guaranteed check-in time of 2:00pm. Early check-ins are subject to availability at the time of arrival. Check-out is at 12:00pm. Late check-outs are subject to availability.

The Cross Resort offers completely free parking.

The Cross Resort allows pets with only preliminary request.
Please respect the following rules:

Your pet should remain leashed at all times while in public areas.
Please ensure your animals won’t make noises refrains and inconveniencing other guests
Please make arrangements regarding your pet at least 48 hours before arrival.

Some of our apartment rooms offer balconies.All the cottages have a terrace, where you and your family can enjoy the summer breeze, lay on the swing and just get relax.

Cross Resort offers both smoking room and non-smoking rooms.

Cross Resort offers an outdoor cafe (weather permitting).

You’ll find a luxurious day spa at the Cross Resort, offering a full menu of services that include different types of massage therapies.

Cross Resort offers indoor and outdoor pools, and small pool for kids.

Making your reservation in Cross Resort is easy and secure. First of all, select your dates of stay and click on the “Show Availability” button to submit the form. After room types and rates are returned to your screen, then you will be able to choose the rate you desire by reading the room information in the center of the screen. Then clicking on the “Book Now” button on the right side of the screen. After you have selected your desired room type, you will be taken to a “Complete your booking” form. Then you will need to review the “Details of your stay” and fill in the blanks on the “Guest Details” section. Be sure your name and email address are spelled correctly.
Therefore after you fill out all of the needed information and press the “Complete reservation” button.  Finally to ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
Then you will receive a message stating that your reservation is completed successfully